Terms of Service
Last updated: Effective:
Welcome to The Bryck Box. These Terms of Service (“Terms”) govern your use of our website, membership program, and LEGO® rental services (together, the “Service”). By creating an account, purchasing a membership, or using the Service, you agree to these Terms. Please read them carefully.
1. Membership
Bryck Box memberships are recurring subscriptions billed through Shopify on the interval associated with your selected plan. Membership benefits — including rental eligibility, plan limits, and shipping — remain active only while your subscription is active and in good standing.
You are responsible for maintaining accurate and current billing information. If a payment fails or a subscription lapses, we may suspend or terminate rental privileges until the account is brought current.
2. Rental Service
All LEGO® sets shipped as part of the Service remain the property of The Bryck Box at all times. Members are renting sets — a membership does not transfer ownership of any set, box, instruction manual, or component. Members agree to return every rental set in accordance with these Terms.
2a. One Set at a Time
Members may have only one Bryck Box rental checked out at a time. Unlimited Standard Build exchanges do not permit a member to have two or more rental sets in their possession simultaneously.
2b. Unlimited Standard Exchanges
Standard Build exchanges are not limited to one per membership month. Members may exchange Standard Builds repeatedly while their membership remains active and paid, subject to inventory availability, membership eligibility, queue position, return approval, account standing, fulfillment holds, and the other terms of the Service.
2c. Return Before Next Build
A member's current rental must be returned to The Bryck Box and approved before another rental may be fulfilled. Carrier acceptance, an in-transit scan, or the creation of a return does not constitute return approval. Returns are approved after The Bryck Box physically receives the set and completes its inspection process.
2d. Build at Your Own Pace
There is no monthly build deadline merely because another billing cycle occurs. Membership continues to bill according to the billing schedule you selected while a set remains checked out, and a member cannot receive another set until the current rental is returned and approved.
2e. Premium Builds
Select sets are designated Premium Builds. The Master Builder membership includes one Premium Build shipment per membership month. Premium allowances do not roll over and are not redeemable for cash or credit.
After the included Premium allowance has been used, an eligible member may purchase an Additional Premium Exchange for $49.99. This is a one-time purchase. It does not create another membership, change membership billing, change membership tier, permit two sets to be checked out simultaneously, or provide unlimited Premium exchanges. Each purchased Additional Premium Exchange authorizes one additional Premium Build shipment, subject to availability, eligibility, and fulfillment requirements.
A Master Builder member who has used their included Premium allowance may instead continue exchanging eligible Standard Builds at no additional charge, without purchasing an Additional Premium Exchange.
2f. Availability
Unlimited Standard exchanges does not guarantee unlimited inventory or guarantee the availability of any particular set. Each subsequent rental remains subject to membership eligibility, inventory availability, queue position, return approval, account standing, fulfillment holds, and Premium entitlement where applicable.
3. Membership Cancellation & Return Obligations
You may cancel your subscription at any time from your account. Cancellation prevents future recurring billing but does not transfer ownership of any rented LEGO® set in your possession.
If you have one or more rented LEGO® sets in your possession at the time of cancellation:
- You must return all rented sets within seven (7) business days of the cancellation date.
- Returned sets must be shipped using The Bryck Box return process, including any prepaid label we provide.
- Carrier tracking must show the package as accepted by the shipping carrier within the seven-business-day return window.
If any rented set is not returned within seven (7) business days, you authorize The Bryck Box to charge the payment method on file for the applicable replacement value of each unreturned set. The replacement value is determined by The Bryck Box and may reflect current retail value, replacement cost, or the published replacement value associated with the rental item.
If the payment method on file cannot be charged, The Bryck Box reserves the right to pursue all available legal remedies and collection efforts permitted by applicable law.
4. Damaged or Missing Sets
Members agree to exercise reasonable care while using rented sets. Ordinary wear from normal building and family use is expected and will not result in additional charges.
Members are responsible for promptly reporting:
- Significant damage to bricks or to the Bryck Box shipping case
- Missing or damaged Bryck Box reusable storage bags
- Missing instruction manuals
- Missing major components (large plates, minifigures, motors, etc.)
Sets are shipped loose in Bryck Box reusable storage bags rather than original manufacturer packaging or sealed bags. Members are not expected to return original boxes or sealed bags, and their absence is not treated as damage. Please return all bricks, manuals, and accessories in the reusable bags provided.
We understand that an occasional missing brick can happen and maintain a reasonable replacement process for small pieces. Intentional damage, theft, abuse, or repeated negligence may result in additional charges, suspension, or termination of the membership.
5. Lost Packages & Shipping
Once a set is delivered to the address on file, the member is responsible for the safekeeping of the package and its contents. You are responsible for providing an accurate shipping address and for monitoring delivery notifications and tracking updates.
If a package is lost, delayed, or arrives damaged, please report the issue promptly through the contact page so we can investigate with the carrier. We will work with you in good faith to resolve shipping issues that are properly reported.
6. Account Responsibilities
As a member you are responsible for:
- Maintaining accurate account and profile information
- Keeping your password secure and confidential
- Not sharing your account with individuals outside your household
- Immediately reporting any unauthorized account activity
7. Membership Changes
The Bryck Box may allow members to upgrade, downgrade, pause, or otherwise change plans, subject to the membership policies in effect at the time of the change. Available options and any proration or timing rules will be presented at the time of the change.
8. Payment Authorization
By purchasing a membership, you authorize recurring subscription charges through Shopify at the price and interval of the plan you select, until you cancel. You also authorize The Bryck Box to charge the payment method on file for any additional amounts permitted under these Terms, including replacement charges for rental items not returned as required.
9. Acceptable Use
You agree not to:
- Commit fraud or misrepresent your identity or address
- Abuse the rental system or attempt to keep rented inventory
- Intentionally damage rental inventory
- Circumvent membership limits, holds, or eligibility rules
- Interfere with, disrupt, or attempt to gain unauthorized access to the website
10. Intellectual Property
All website content, branding, logos, graphics, product photography, and original written content are owned by The Bryck Box or its licensors and are protected by intellectual-property laws.
10a. Trademark Notice
LEGO® is a registered trademark of the LEGO Group of companies. The Bryck Box is an independent business and is not affiliated with, sponsored by, authorized by, or endorsed by the LEGO Group. Any references to LEGO® products are solely for the purpose of identifying the genuine products available through our rental service.
11. Limitation of Liability
To the fullest extent permitted by law, The Bryck Box and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, or goodwill, arising out of or related to your use of the website or Service, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if advised of the possibility of such damages.
12. Indemnification
You agree to indemnify, defend, and hold harmless The Bryck Box and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your misuse of the Service or violation of these Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Idaho, without regard to its conflict-of-law principles. You agree that any dispute arising under these Terms will be resolved in the state or federal courts located in Idaho, and you consent to the personal jurisdiction of those courts.
14. Changes to These Terms
The Bryck Box may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the website or membership after updates constitutes acceptance of the revised Terms.
15. Contact Information
For questions about these Terms, please visit our contact page.
